WORKFLOWS FOR YOUR INDUSTRY

Conversations,
with work to do.

From a patient’s appointment to a citizen’s enquiry. Explore how an agent carries the conversation into the systems, actions and people that move the work forward.

FOUR INDUSTRIES / ONE CONNECTED APPROACH

Patient access / CONNECTED JOURNEY

One appointment. Every next step.

CASE VM-1024Illustrative reference workflow
Connected workflowReference / v1.0
ONE CASE CONTEXTVM-1024Permission / state / history
Normal path Exception to a personIllustrative · select a node to inspect
Workflow studioIllustrative
MayaPatient access agentSample conversation · VM-1024
CONVERSATION / STEP 1
Customer

I need to move my appointment to Friday.

VocoMotiv

I can help with the scheduling request. Do you prefer morning or afternoon?

HIS / EMRSample action
Capture appointment context

Request retained for scheduling

No live calls or system writes

Clinical concerns go to authorized staff with context.

Explore healthcare

Fictional conversations and records · illustrative workflow · confirm supported systems and language coverage.

START WITH ONE WORKFLOW

Bring your SOP. Let’s map the first process.

Define the task, connect the systems and agree what a useful pilot should prove.

Discuss a workflow pilot