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VOICE AI, BUILT AROUND YOUR BUSINESS

Your business
workflow.
From talk to action.

AI agents that answer, act and keep work moving across voice, messaging and your business systems. Your process sets the rules. Your people stay in control.

See a workflow in action Plan your first workflow
Your SOP→Connected actions→Recorded outcomes
Patient access / reference workflowExplore
Your operating processSOP · approved knowledge · APIs
INPUT
VoiceMessaging
VocoMotivWorkflow runtimeIntent + state + tools
System actionHuman review
Case contextPermitted actionsOutcome record
01 / Voice → context → next stepUnderstand the request

Capture the intent with the permitted case context. Keep the same case when the customer moves to messaging.

Illustrative architecture · no live executionView architecture
DESIGNED AROUND YOUR BUSINESS PROCESSCloud / VPC / on-premises
AI & PLATFORM ECOSYSTEM
DeepgramAssemblyAIElevenLabsCartesiaOpenAIPostgreSQLKubernetes
Explore the ecosystem

FROM YOUR PROCESS TO A CONNECTED WORKFLOW

The conversation is
just the beginning.

Give the agent a task. Connect the systems it needs. Keep the next action—and the people responsible—clear.

01 YOUR PROCESS

Start with how you work.

Your SOP, knowledge and rules shape the agent’s task, its boundaries and its next steps.

Explore the Agent Factory
02 CONNECTED ACTIONS

Carry the work forward.

Continue from a call into messaging and an approved system action, with the case context intact.

Follow a connected workflow
03 HUMAN CONTROL

Keep people in the loop.

Bring in the right person with context. Review the actions, exceptions and outcome of each workflow.

See the controls
Illustrative workflow scenes · no live calls or system changesCloud, private cloud or on-premises

MEET THE WORKFLOW IN YOUR WORLD

Real work.
Human conversations.

Choose an industry. Follow the conversation into a system action and a responsible hand-off—without creating an account.

Patient access / CONNECTED JOURNEY

One appointment. Every next step.

CASE VM-1024Illustrative reference workflow
Connected workflowReference / v1.0
ONE CASE CONTEXTVM-1024Permission / state / history
Normal path Exception to a personIllustrative · select a node to inspect
Workflow studioIllustrative
MayaPatient access agentSample conversation · VM-1024
CONVERSATION / STEP 1
Customer

I need to move my appointment to Friday.

VocoMotiv

I can help with the scheduling request. Do you prefer morning or afternoon?

HIS / EMRSample action
Capture appointment context

Request retained for scheduling

No live calls or system writes

Clinical concerns go to authorized staff with context.

Explore healthcare

Fictional conversations and records · illustrative workflow · confirm supported systems and language coverage.

THE AGENT FACTORY

Your process.
Its own blueprint.

Your SOP, knowledge and APIs shape the agent. Explore the paths, review the exceptions and see what belongs in a release.

Agent Factory/Patient accessREFERENCE BLUEPRINT

02 / CONNECTED BLUEPRINT

Every path has a purpose.

Conceptual product view
Connected workflowReference / v1.0
ONE CASE CONTEXTVM-1024Permission / state / history
Normal path Exception to a personIllustrative · select a node to inspect
SELECTED NODE / 01

Request arrives

Retain the appointment intent and the permitted case context.

Permission
Collect only the fields required for scheduling.
Exception path
If the request is clinical, route it to authorized staff.
Public walkthrough / changes are not saved or publishedExplore the Agent Factory

GO BEHIND THE CONVERSATION

Follow the action.
Inspect the control.

Step through a sample workflow, examine its expected failure behavior and compare deployment boundaries.

Workflow explorer
Interactive illustration · sample data
Voice conversation
Healthcare agentSample case VM-1024
I need to move my appointment to Friday.
I can help with the scheduling request. Morning or afternoon?
Fictional case · no real calls or data
ONE CONNECTED WORKFLOW 01 / 06
Request received
CONVERSATION & CHANNELS
SYSTEMS & PEOPLE
Appointment requestCapture the request and retain the appointment context.
Shared state Connected actions Human control

BEYOND THE FIRST CALL

One case.
The whole journey.

A finance enquiry continues through documents, waiting states, a system update and human review. Each step keeps the same context.

VM-1042Finance enquiry → application progress
Illustrative journey · fictional records
CRM / webSTEP 1 / 8

Enquiry received

A customer wants to continue a finance application.

Responsible component
Lead record
Action in this step
Create case VM-1042
Recorded result
Case opened · no credit decision
Same case context · permitted actions · traceable outcome

Walkthrough only. No calls, messages or system changes are made.

Explore workflow execution

CLOUD, PRIVATE CLOUD & ON-PREMISES

Run it where
your business needs it.

Cloud, private cloud or on-premises. Choose where workflows run, where data stays and how your systems connect. Keep deployment decisions aligned with your organization’s policies.

Choose speech, reasoning and voice providers for the task—including AssemblyAI, Cartesia and Azure AI. Provider availability and data placement depend on your configuration.

Explore the architecture Explore on-premises deployment Review governance & controls
YOUR CHOSEN RUNTIME BOUNDARY
Voice · messaging · events↓
Workflow orchestrationState / tools / approved actions
↓CRM · HIS · LOS · enterprise APIs
Identity & rolesKnowledge & stateAudit & review

BEFORE YOU CHOOSE A PLATFORM

From curiosity
to a useful pilot.

Start with the workflow, then evaluate the controls around it.

What does a workflow include beyond the call?

Channel continuation, business-system actions, waiting steps, human review and the resulting record. Your evaluation should prove these paths against your actual systems.

Can we use our existing systems?

The architecture includes CRM, calendars, contact centers and industry-system connectors, alongside MCP, OpenAPI and events. Confirm the products, permitted operations and deployment compatibility for your workflow.

What does on-premises actually include?

On-premises deployment brings platform services into your organization’s infrastructure, with control over data placement, enterprise connections and operations. AI services can be local or approved external providers, depending on configuration. Telephony and messaging connections are reviewed separately.

Can I explore before creating an account?

These interactive illustrations are available without an account. Live voice and playground access will be connected when their services are ready.

What should a first pilot prove?

A defined task, its normal and exception paths, supported languages, real system actions and the resulting record. Agree the baseline and evidence needed before promising a business improvement.

START WITH ONE WORKFLOW

Bring your SOP. Let’s map the first process.

Define the task, connect the systems and agree what a useful pilot should prove.

Discuss a workflow pilot